Frequently Asked Questions

EditableTemplates.com has compiled this list of FAQs to answer queries people usually encounter while using our subscription based website. However, if you cannot find the information you're looking for, feel free to contact us and we would be more than happy to help you.


Frequently Asked Questions Index


EditableTemplates.com has compiled this list of FAQs to answer queries people usually encounter while using our website. However, if you cannot find the information you're looking for, feel free to contact us and we would be more than happy to help you.


The Website

What is EditableTemplates?

EditableTemplates.com is an experienced graphic designing team at EditableTemplates, providing creative design solutions including PowerPoint presentation template designs, Animated PowerPoint presentation templates, PowerPoint maps and flags, PowerPoint charts and graphs, brochure templates, web templates, etc. We compiled a very useful and economical library of free and premium graphic designs templates and web resources along with providing custom design services.

We are located in New Delhi, India.


How should I connect if I decide to work with EditableTemplates.com?

Drop us a line via our contact us form and EditableTemplates.com will revert within 24 Hrs.

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Purchasing

What’s considered as a used product in your subscription packages?

One unique product downloaded is considered as one product with our subscriptions. You can download a unique product multiple times without reducing the count of your available products.


Can I use downloaded products after my subscription has expired?

Yes, of course, you can use your downloaded products after your subscription plan has expired.


Is registration necessary to purchase a subscription plan from EditableTemplates.com?

Yes, you need to register with us to purchase a subscription plan.

You need to sign in to download our graphic design templates.


What forms of payment do you accept?

We accept payment through PayPal which process almost all types of cards and USD payment.


Is purchasing from EditableTemplates.com secure?

Yes, purchasing from EditableTemplates.com is absolutely secure. Along with partnering with reliable processing companies, we have deployed sufficient security measures.


What can I do if I do not get email receipt for my purchase?

If you encounter such problem, please contact us with our contact form or email us at support@editabletemplates.com with your order number, registered email address, and an alternate email address and we will get back to you.


What should I do in case of other troubles while purchasing?

Please email us on support@EditableTemplates.com.com with a brief description of the problem you encountered.


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Downloading

Once I've purchased a subscription, how do I download it?

As soon as your transaction is complete with EditableTemplates.com, your products will be available for download according to your subscription plan.

Sign in to “My Account” at EditableTemplates.com to have access to your products. If you don't receive your email receipt and your purchased templates are not available in your “My Account”, please contact us immediately.


What do I get with a graphic design template from EditableTemplates.com?

You will get your graphic design templates as ZIP files, which are a commonly used and convenient way to transmit multiple and bigger files over the web. On purchasing a template from EditableTemplates.com, you will be entitled to download .zip file(s) containing the purchased template(s). The package contains:

  • Completely editable and professional graphic design template layout in the application format you selected
  • Raw images (jpg, eps and tif images)
  • Instructions and user licence details in readme text file

Note – You need appropriate software programs to unzip the .zip archive.

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EditableTemplates.com Templates

What language is used in the text boxes contained by the design templates?

The language used in the text boxes contained by the graphic design templates is nothing but 'Lorem ipsum' Latin filler text. The filler text is given as recommended size and placement of text in the layout of a template. To edit the given text simply select and replace the filler text with your own content.


Are fonts included with EditableTemplates.com templates?

EditableTemplates.com templates are pre-formatted using standard system fonts including Times New Roman, Helvetica, and Arial.

What if I like a graphic design template, but want it customized? Do you accept custom orders?

Yes, we do accept custom design orders. We understand the importance of custom approach when it comes to your visual identity. We work and change the templates based on your requirements and specifications. For more information about our custom design services please contact us.


What if I cannot find a graphic design template that fits my project requirements?

Here again, you need to contact EditableTemplates.com with its contact us at Support@editabletemplates.com.


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Compatibility

What are the supported formats and programs for your graphic design templates?

The supported formats for our templates are:

  • Photoshop icon Photoshop
  • Illustrator icon Adobe Illustrator - 8, 9, 10 CS, CS2, CS3, CS4
  • InDesign icon Adobe InDesign - 2, CS, CS2, CS3, CS4
  • PageMaker icon Adobe PageMaker - 6.5, 7
  • QuarkXPress icon QuarkXPress - 6.0, 7.0
  • CorelDraw icon CorelDraw - 7.0, 8.0, 9.0, 10.0, 11.0, 12.0, X3
  • Apple iWork icon Apple iWork
  • Publisher icon Microsoft Publisher - 2000, 2002, 2003, 2007
  • Word icon Microsoft Word - 2000, 2002, 2003, 2007
  • PowerPoint icon Microsoft PowerPoint - 97, 2000, 2002, 2003 and 2007

Are EditableTemplates.com PowerPoint templates compatible with OpenOffice, Keynote, and other software?

Yes, EditableTemplates.com templates are compatible with openOffice, keynote, and other popular software suits.

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Printing

How can I print my purchased print design templates? What all options are available for printing the templates?

You can print EditableTemplates.com print design templates using your desktop printing, or go for commercial printers.


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Licensing

Can I display EditableTemplates.com templates on my website and social handles?

EditableTemplates.com’s license allows you to display derivative works only, created with our templates. It means, you can showcase completed projects on your website and other online properties.

For more details visit our Terms of Usage section.


Can I use these EditableTemplates.com templates for work I'm doing for my clients?

Yes you can use these EditableTemplates.com graphic design templates for work you are doing for your clients as our license allows our users to use our templates for client work. Just make sure that you provide a copy of the licence to your client who will be the end-user of our templates. In such a cases, your client will be the actual owner of the license of the templates you purchased on their behalf.

Note - Our licenses are non-transferable and you cannot purchase a template once to use it for multiple clients.

For more details visit EditableTemplates.com’s Terms of Usage section.


Any other restrictions imposed on my use of the website and purchased templates?

For more specific information please go through EditableTemplates.com’s Terms of Usage section.


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